Pre Purchase inspection

We provide a 12 month warranty for cockroaches, ants and spiders for residential places, and guarantee our work for commercial sites until the next service is due. We only offer a 1-month warranty for fleas and rodents. This is because fleas can be re-introduced quite easily, and the control of rodents will only last as long as there is bait in the bait stations we leave. That said, we generally use enough bait that will last a residential property 6 months in normal conditions.

Regarding timber pest inspections,we can’t offer any warranty, as termites could potentially turn up at your property a month after we have done our inspection. If we install a termite treated zone to your house, we will endeavour to offer a warranty where possible. This is done on a case-by-case basis andwill let you know beforehand what we can and can’t offer.

A warranty means we will come back, free of charge, to retreat the problem area. We can’t guarantee that after our treatment you won’t see a single pest throughout the warranty period, its normal to see the odd pest around, but if you have persistent problems, we encourage you to call us back. It’s all part of the service that we offer.

The chemicals we use are designed to kill the intended pest we are treating for. At the end of the day they are chemicals, and there are certain precautions that have to be followed when using them. But they are designed to have the least impact/ effect on humans, and pets, while being the most effective against the pest we are treating. Without getting too technical, a lot of the pesticides we use are designed to only work on pestsand are fairly harmless to humans. For example, one of the termiticides we use kills termites by hardening their exoskeleton, which prevents them from malting to their next stage. This chemical is harmless to humans and pets because we don’t have an exoskeleton.

If you have any concerns about anything we are using, please don’t hesitate to ask. We are more than happy to explain exactly what we are using and where.

The large majority of the pesticides we use are reasonably odourless. Most of them you can barely smell, and once dry won’t be noticeable.

The pesticides we use are mixed with water and then sprayed on the intended surface. The active ingredient in these pesticides then bonds and adheres to the surface. One application of wiping or mopping the surface that’s been sprayed wont straight away take off the active ingredient. Continuous mopping will eventually take off the active ingredient over time. The same goes with rain. Once we spray the external of a house, the active ingredient is bonded to the walls of the building. As long as it gets a chance to dry, rain will not wash off the chemical. You may even wash your external walls down with a garden hoses and still be fine. Though a high-pressure hose would sufficiently take off the active ingredient.

The pesticides we use are designed to effectively kill only the intended insects. Most of the chemicals we use are reasonably harmless to pets. Birds and particularly fish are most susceptible to our pesticides. We take appropriate caution regarding birds and fish. Before we conduct any treatments, we will ask you if there are any pets and will advise of what needs to be done in each case. If you have dogs or cats we generally recommend putting their food and water bowls away, and mainly for dogs, help keep them away while we are spraying.